IT services and computer technology · Győr
IT services from Győr for Hungarian businesses
ALPHATECH Számítástechnikai Kft. runs IT for companies that would rather not build an internal department from scratch. Managed services, cloud consulting, cybersecurity and custom software - for manufacturers along the Audi corridor, logistics firms on the M1, and professional offices in the city centre.
Service desk, endpoint management, patching, backup checks and monitoring under a monthly agreement.
Microsoft 365, Azure, hybrid environment design and migration planning for workloads that no longer belong on local hardware.
Access reviews, identity hardening, email protection, plus internal tools and integrations where off-the-shelf software does not fit.
What we actually do day to day
A managed services agreement with us covers the boring, load-bearing parts of IT: service desk for your users, endpoint management for laptops and desktops, patching, backup checks, and the monitoring that tells us something broke before your staff notice. We also handle Microsoft 365 tenants, identity and access management, and the hybrid setups where some workloads sit on-premise in Győr and others run in Azure.
If a server room in your office still matters to production, we keep it alive. If you are ready to move workloads out of it, we plan that migration with you rather than around you - including the parts nobody enjoys writing down, such as what depends on which application and what happens on the Tuesday afternoon something breaks.
That combination matters for IT outsourcing in Győr and across Hungary: the same team that answers the service desk also owns the server room, the tenant and the network. Nothing falls between two suppliers.
The four service lines, in plain terms
Most conversations start with one of these, then grow into the others. Nothing is sold as a bundle you did not ask for.
See our services
Rack work in a Győr server room
Managed services
Ongoing support, service desk, endpoint management and monitoring under a monthly agreement.
Cloud consulting
Microsoft 365, Azure, hybrid environment design and migration planning for workloads that no longer belong on local hardware.
Cybersecurity
Access reviews, identity hardening, email protection, and the practical basics that matter before a company moves data to the cloud.
Custom software
Internal tools, integrations between systems that were never meant to talk to each other, and bespoke applications where off-the-shelf software does not fit your process.
A Győr address matters when a switch dies at 7am and a shift is starting.
Why a Győr address matters more than it sounds
Being based in Győr is not a marketing line. It means we can be on site when a switch dies, when a new production line needs network planning, or when a factory floor needs a laptop refresh rolled out without stopping a shift. Remote support handles most tickets, and we do it well, but Hungarian manufacturing and logistics clients usually want a provider who can physically show up.
That is also why our client mix skews toward companies in Győr-Moson-Sopron county and the wider western corridor - manufacturers along the Audi corridor, logistics firms working the M1, and professional offices in the city centre - though we support remote-first businesses across the country.
On-site response
Hardware failures, network planning and device rollouts handled at your premises, not only over a remote session.
Remote-first teams
If your staff work from several locations, the same agreement covers them without a second provider in the mix.
The practical result: manufacturing and logistics clients in western Hungary get a provider who can stand in the server room, while teams working from anywhere in the country still get the same monitoring, patching and support desk.
The platforms we run for clients
The same index drawer geometry, opened on the environments our clients actually use. Each slot names what we administer and what you can ask us to take over.
Microsoft 365
Tenant administration, licence hygiene, mailbox and file structure, and the identity settings that decide who can reach what. Most Hungarian SMEs start here, and it is often the fastest way to reduce the everyday friction your staff feel.
Microsoft Azure
Hybrid design, virtual machines, storage and the network paths between your Győr site and the cloud. We map this against the applications you actually run, not against a reference architecture.
Jira Service Management
Service desks for internal teams, ticket routing and reporting that shows what was actually done.
Endpoint management
Laptops and desktops enrolled, patched and inventoried, so a device refresh does not turn into a week of manual work.
Identity
One clean identity structure with multi-factor authentication in front of every account.
Backup and recovery
Backups that get restored on a test schedule, not just scheduled. If a restore has never been tried, it is not a backup - and that is one of the first things we check when we take over an environment.
We are not tied to one vendor. If your business already runs a platform we have not listed, tell us what it is - the question is always whether we can support it properly, not whether it appears on a brochure page. Our Technology Partners & Platforms page lists the environments we administer most often.
Choosing between helpdesk, security and cloud operations
A common question from SMEs: what mix do we actually need? In practice, a 40-person company rarely needs a full security operations centre, and a 300-person manufacturer rarely survives on break-fix support alone.
Small office
A light service desk arrangement plus a security baseline usually covers the real risk, and the budget stays predictable.
Growing company
Monitoring, patching and identity work become the priority once staff outnumber the person who used to fix laptops.
Manufacturer
Hybrid cloud migration plus identity work, because production systems rarely move to SaaS in one step.
We start with an assessment of what you run today - servers, endpoints, cloud tenants, line-of-business applications - and then propose a scope that matches your real risk and your real budget. Sometimes that is a light service desk arrangement. Sometimes it is a hybrid cloud migration plus identity work. We would rather tell you the smaller number is enough than sell you a stack you will not use.
That is the difference between IT outsourcing in Győr that reduces work and IT outsourcing that adds a monthly invoice. If the scope you need is smaller than what we would prefer to sell, we say so in the proposal.
The difference between a systems integrator and a license reseller
Hungary has plenty of companies that will sell you Microsoft licenses and disappear. A systems integrator stays for the deployment, the migration, the user training, and the Tuesday afternoon when something breaks. We sit on the integrator side of that line.
That means we care about how your applications behave after an upgrade, how your staff log in, and whether your backup actually restores. It also means we say no to projects where we would only be reselling someone else's work without adding operational value - because a project we cannot support afterwards is a problem waiting for the invoice to clear.
Getting started without a big-bang project
New clients usually begin with a short assessment: a walkthrough of your environment, a list of the risks we see, and a proposal for the first ninety days. That might be as small as taking over Microsoft 365 administration and cleaning up user accounts, or as large as planning a full migration off ageing on-premise servers.
First conversation
A short call about what you run today and what is causing friction. No obligation, no slide deck.
Environment walkthrough
We look at servers, endpoints, tenants and line-of-business applications, and write down what we find.
Risk list and scope
A written list of the risks we see, with a proposed scope and response times for the first ninety days.
Terms and start
We agree on terms and begin. Most of our long-term relationships started with one concrete problem.
We do not require you to move everything at once. Most of our long-term relationships started with one concrete problem - a failed backup, a security scare, a new office that needed network and endpoints - and grew from there. You can also read how we work before you decide.
Where custom software fits
Not every problem has a product. When a Győr manufacturer needs a production reporting tool that talks to both their ERP and their shop-floor systems, or a services firm needs an internal workflow that no SaaS product matches, we build it.
Custom software at ALPHATECH tends to be practical and small: integrations, internal dashboards, and tools that replace spreadsheets people have outgrown. We build with maintainability in mind, because you will still be running these systems in five years - and because a tool that only one developer understands is a risk, not an asset.
Internal tools built around a real process
Before the cloud move
Security basics come before any migration deadline
Before workloads move to Azure or Microsoft 365, a few fundamentals matter more than any product: multi-factor authentication on every account, a clean identity structure, email filtering that actually catches phishing, and backups you have tested. We see companies skip these steps because the migration deadline was tight, then spend the next year cleaning up.
Our approach is to fix the basics first, migrate second, and keep monitoring afterwards. It is less exciting than a big transformation story and it prevents most of the incidents we get called about.
How we measure whether this is working
A managed services relationship should be judged on things you can point to: tickets resolved without escalation, systems that stay up through a hardware failure, users who stop complaining about logins, and audit findings that do not turn into emergencies.
We report on service activity regularly so you can see what was done and what it cost. If the arrangement stops making sense, we would rather renegotiate the scope than let it drift.
What IT support mix do Hungarian SMEs actually need?
It depends on size and sector, but most SMEs need a service desk for users, endpoint management for devices, and a security baseline. Cloud operations become relevant once workloads move to Microsoft 365 or Azure. We scope this after an assessment rather than from a template.
How do I tell a real systems integrator from a company that only resells licenses?
Ask what happens after the sale. An integrator handles deployment, migration, user onboarding, and ongoing support. A reseller hands over licenses and moves on. We sit on the integrator side and take responsibility for how systems behave after the project ends.
When is Microsoft 365 enough, and when does a company need Azure or a hybrid setup?
Microsoft 365 covers email, files, and collaboration for most small teams. Azure or hybrid becomes necessary when you run applications that cannot move to SaaS, when latency matters, or when data residency rules require local hosting. We map this against your actual applications.
What should be included in a managed services agreement for a small business?
Scope of supported systems, response times, escalation path, what is excluded, and how out-of-scope work gets priced. We put all of it in writing before the agreement starts, so there are no surprises on either side.
How can a business reduce downtime without building an in-house IT department?
Monitoring, tested backups, and a service desk with clear response times cover most of it. That is exactly what a managed services agreement provides. You get the operational coverage without hiring and retaining a full internal team.
Who we usually work with
Most of our clients sit within an hour of Győr, and the environments they run differ enough that we scope each one separately. These are the sectors we know best - the Industries We Serve page goes into more detail on each.
Working with ALPHATECH
We are a registered Hungarian company - ALPHATECH Számítástechnikai Korlátolt Felelősségű Társaság, company registration number 13-06-045892, tax number 25984561-2-08 - based at Szent István út 10, 9023 Győr. You can reach us by phone at 998163844 or by email at [email protected]. Most first conversations are a short call about what you run today and what is causing friction. From there we propose a scope, agree on terms, and start.
Registered office
ALPHATECH Számítástechnikai Kft.
Szent István út 10
9023 Győr, Hungary
Szent István út 10, 9023 Győr, Hungary
Start with one concrete problem
A failed backup, a security scare, a new office that needs network and endpoints - most of our long-term relationships started with something that small. Tell us what is causing friction and we will propose a scope for the first ninety days.